Telehealth Finds Its Second Act in Specialty Care
The pandemic-era video visit flattened. What is growing instead is narrower and more durable: virtual clinics built around single conditions and long-term protocols.
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Companies Should Disclose AI Use the Way They Disclose Auditors
Voluntary vagueness about where AI touches customers is becoming a liability. A simple disclosure norm would serve companies better than the silence they are defending.
The Checkout Is Disappearing, and Retailers Are Ambivalent
Stored credentials, agent-driven purchasing and pay-by-bank rails are dissolving the traditional checkout page, along with the merchant's last moment of control.
Inside the Professional Economy of the Podcast Guest
Booking agencies, preparation coaches and clip editors have turned the podcast interview into a supply chain, one that increasingly runs on retainers.
The Unlikely Return of the Regional Magazine
In mid-sized American cities, glossy local magazines are being revived by owners who treat them less like media businesses and more like civic institutions with ad pages.
