Culture
Secondhand Goes Upmarket and Decides to Stay
Resale stopped being where people shopped when money was short and became a channel with its own standards, pricing and clientele. The brands that fought it are now operating it.
Resale stopped being where people shopped when money was short and became a channel with its own standards, pricing and clientele. The brands that fought it are now operating it.
Right-to-repair laws opened the door, but what pushed repairability into the mainstream was simpler: customers started paying for it.